All products purchased on Origin Sleep will be entitled to a free same-day delivery. Customers can either choose from our express delivery option to have it delivered within the next 2 hours with an additional of $20, or choose a time-slot of their preference.
Where do we deliver?
Origin Sleep ships to all addresses in Singapore except for restricted locations such as selected army camps, PSA logistic, Changi cargo village (cargo centre), Sentosa and Changi airport which will require a $30 SGD surcharge. Origin Sleep will not ship to Jurong island and Tuas. If you aren’t sure if your location is a restricted area, do drop us an email at email@example.com.
Surcharges for special deliveries
For locations without a lift service, $10 SGD will be charged for each level that movers need to climb without lift access (applicable to HDB and private property). In the event where incorrect delivery details are provided and our deliverymen fail to complete the delivery, there will be a surcharge of $50 SGD per failed delivery.
Origin Mattress Singapore delivers between 1pm-6pm or 6pm-10pm on weekdays. For weekends, we do not deliver, unless specially requested by customers.
In the event of incorrect delivery details and not informing Origin on date changes before hand at least 3 days in advance, therefore, our deliverymen fail to complete the delivery, there will be a surcharge of $50 SGD.
If you have opted for disposal, please ensure that the passage out of your residence (applicable to HDB and private property) is not obstructed. Our movers shall not be liable for any damage to the property in the course of rendering the service.